News
Make sales during the pandemic
The COVID pandemic that hit the world has had a major impact on our behavior next to the human health. Since we started paying more attention to our hygiene and were forced to have as little physical contact as possible with the outside world, many things in our daily lives have changed.
This meant negative consequences for many businesses. At the beginning of the pandemic, people were more frugal with their money, because no one knew what awaited us. Creative thinking is part of doing business though. Therefore, we have had a lot of contact with our customers in the last two years to see for each customer how we could guide them the best as we could through this turbulent time.
First of all, it is important to inform your customers about the current restrictions and how you as a company deal with them. That is why we have enabled businesses to communicate this information to various customers through various channels such as their website, flyers or social media.
In addition, it is important to be able to provide the best possible service to the customer. This has been addressed in various ways. For example, it was examined for each customer what was the best solution for them. We've set up webshops in no time, so that products could still be sold during closure. In some situations our customers decided to help their customer via video calls or home sales.
Furthermore, consumer buying behavior has changed during this time. Shopping, i.e. going from shop to shop, is no longer the norm. Going to a store on purpose, which basically means doing research online beforehand and buying directly, is now much more common. This makes it very important to be found on the brands or products that you supply as a company.
Creating findability for this is achieved through SEO or advertisements via social media.
We also want to be clear that it is not obvious that every company could generate turnover during the pandemic, but we have done our utmost best to provide our customers with a solution to every challenge.